Live Online Priority Support (Beta)

Live support and advice are available between 19:00 and 20:00 GMT (21:00 and 22:00 South African Time), Tuesdays to Thursdays.

If you already created a support ticket, please click here to view the status of your support query and your position in the queue.

Create a support ticket

Please enter your name (you do not need to supply your real name, an alias is also acceptable), e-mail address and a short summary of your problem/query. You will then be taken to a page where we will issue you a Support Ticket Reference Number that you will need to quote at the beginning of the support session. We only provide Live Online Priority Support to those who have created a support ticket.

All fields marked with an asterisk (*) are compulsory fields.

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